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AcquireReward and Retain your customers better and for longer

We build, implement, analyse and maintain loyalty and retention program. 

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What is Loyalty and retention?

No matter the industry the principle is the same, by treating customers that are loyal correctly, you are more likely to keep them longer.

For some organisations such as online retailers it's about keeping customers spending more and buying more frequently, for charities and non-profits it's about getting more repeat donors or converting them from one off to regular giving.

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How we implement a loyalty and

retention program.

Connecting all your data

We create a connection between all your data and our machine learning analysis.

Score each customer record

Our analysis then determines a score for each customer record based on their loyalty level. 

Cluster audiences from insights

Segmentation analysis then attributes statistical commonalty between other customer records.

Analyse customer LTV 

New and existing customers are then treated based on the insights and findings from the continual analysis.

Implement strategy for each cluster 

Our consultants than provide the best strategy to treat these customers in every aspect of digital marketing.

 

 

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How our loyalty and retention projects deliver success.

  • We look closer into your data to understand what makes a customer loyal.

  • Identify what is needed to grow your loyalty base.

  • Keep customers longer and reduce churn.

  • Implement the right treatment necessary throughout your customer’s life cycle.

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Just some of the great companies we have worked with

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Lets have a chat

If you would like to know more about how we could help you  transform your digital engagement, or to run by an idea with us.

Please feel free to get in touch.

Thanks! We will be in touch very soon

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